Desktop

1.Desktop Leasing Solution

Part of our Desktop Management Services is to provide desktop & peripherals provision to our clients. To lease desktop equipments lets our clients focus on their business without extra care for the tools they use. By providing only the most reliable tools to support business tasks and keep them up-to-date makes steadiness to the environment which set job comfort, continuity of business thus clients do not have to worry in putting extra control and cost in doing so.

2.Desktop/Asset Management Solution

Desktop/Asset Management solution lets us taking control of our clients’ desktop assets. This service put us in a deeper collaboration which involves all or one of the following :
– Asset/Inventory Assessment :
Using proper and proven tools, we are able to assess every desktop and IP-based equipment, and gather all the information needed to monitor how your assets are being utilized. This solution is effective in producing comprehensive views or reports about all assets, also highly efficient in handling a large number of assets; therefore, capacity planning of desktop’s hard drive and memory, network bandwidth usability against software being used can be managed easily.
– Desktop Security Management :
Desktops are easily attacked; hence their security issue must be handled with extra care and with proper procedure and action. Using our proven set tools, we assure the continuity of business of our client’s company by systematically pushing every desktop to update their antivirus definition and detect possible system vulnerabilities.
– Vulnerability Management :
Desktops are vulnerable; the more they are being utilized, the more risk they are gaining up against. Prevention is better than correction; therefore, using an intelligent tool we are able to detect possible vulnerabilities and report for necessary updates. This solution reduces risk in security and make working desktops are more healthy, reliable and available in supporting business activities.
– Patch Management :
Desktop Operating System and some applications need to be updated periodically with latest published patches. Our Patch Management Tool helps this attempt effectively and efficiently. Every needed patch is deployed instantly and smoothly without interference to other desktop activities. Minimum bandwidth required, and also works on vast and complex architecture.

3.Support & Maintenance Solution

PT. Natari is also ready for supporting and maintaining the delivered assets. Under maintenance contract, we shall be providing available technical support to do the troubleshooting and maintain the condition of all assets handled. With proper defined Service Level Agreement, our team of support shall respond and act to any sounds of problems instantly.